IVR System
In an ongoing commitment to improve customer service, the Building & Safety Department has installed an interactive Voice Response System for inspections, 24 hours a day, 7 days a week!

Voice Permit Line
(402) 441-8284

Schedule Inspections
Cancel Inspections
Retrieve Inspection Results
Check Plan Review Status

You will be prompted through the entire process. Press [*] at any time for more information.

Before Calling You Will Need:
1. A touch-tone telephone
2. A site-specific Permit Number
3. Your Contractor Pin Number
4. An Inspection Code – Choose from the Codes listed inside this brochure

Choose From the Following Options:
Press [1]     Schedule an Inspection
Press [2]     Cancel an Inspection
Press [3]     Obtain Inspection Results
Press [4]     Check Plan Review Status
Press [5]     Fax on Demand
Press [6]     Check Account Balance
Press [0]     Transfer to Operator (8:00 a.m. to 4:30 p.m.)
Press [*]      Additional Information
Press [#]     End Call

The Voice Permits system will prompt you through the steps during your call. You may perform multiple transactions during each call. At the end of the call you will be issued a confirmation number. We recommend that you keep a record of your confirmation numbers and associated transactions in case they are needed for future reference.

Schedule an Inspection
Press Option #1
1. Enter your contractor Pin Number followed by the # sign.
2. Enter the Numeric Portion of the Permit Number followed by the # sign. The system will confirm this permit by speaking back the permit number and site address.
3. Enter the Inspection Code from the list on this brochure.
4. Enter the Inspection Date. The cut-off time is 7:30 a.m. for a same day inspection.

After you have scheduled the inspection, you will be able to

• Leave a phone # where you can be reached.
• Leave a message for the inspector.
• Request another inspection, same permit.
• Request another inspection, different permit.
• Get a Confirmation Number and hang up. Use this Confirmation Number when inquiring about this telephone request.
• Return to Main Menu.

Cancel an Inspection
Press Option #2
1. Enter your Contractor Pin Number followed by the # sign.
2. Enter the numeric portion of the Permit Number followed by the # sign.
3. Enter the Inspection Code from this brochure. Cancellation must be entered before 12 midnight.

After you have cancelled the inspection, you will be able to:

• Cancel another inspection, same permit
• Cancel another inspection, different permit
• Get a Confirmation Number and hang up. Use this Confirmation Number when inquiring about this telephone request.
• Return to Main Menu.

Obtain Inspection Results
Press Option #3
1. Enter your contractor pin number followed by the # sign.
2. Enter the Numeric Portion of the Permit Number followed by the # sign.
3. Enter the Inspection Code from the list below.

After you have listened to the inspection results, you will be able to:

• Listen to more results, same permit
• Listen to more results, different permit
• Retrieve Inspector’s Message
• Get a Confirmation Number and hang up. Use this Confirmation Number when inquiring about this telephone request.
• Return to Main Menu

Contractor Account Balance
Press Option #6

Enter your Contractor Pin Number
followed by the # sign

Transfer to Staff & Additional Information
To speak to a staff person press [0] and your call will be transferred to our automated attendant. Select the section you wish to speak with. Office hours are from 8:00 a.m. to 4:30 p.m.

You can also press [*] to hear an explanation of your current options.

************* INSPECTION CODES ************

Residential Building Inspection Codes
4000 - Foundation/Footing
4010 - Foundation/Wall
4020 - Framing/Structural
4030 - Insulation
4040 - Final

Commercial Building Inspection Codes
0200 - Foundation/Footing
0210 - Foundation/Wall
0220 - Framing/Structural
0230 - Insulation
0240 - Final

Note: For a building inspection, you will not be able to schedule an exact time.
On footings - if you have concrete scheduled please indicate when your footings are ready and when your concrete is to come. If you want inspectors to meet you, have them call you prior to going to site. Please click here to see the Building Inspector Areas and phone numbers.

Electrical Inspection Codes
0800 - Temporary
0810 - Rough In
0820 - Service
0830 - Final

Note: For an electrical inspection, you will not be able to schedule an exact time. You may request an AM or PM inspection only. If you need to set up a specific time for the inspection, you must contact the inspector directly for your area. Please click here to see the Electrical inspector Areas and phone numbers.

Mechanical Inspection Codes
1600 – Rough In
1610 – Ground Work
1620 – Duct/Flue
1625 – Gas Piping
1630 – Final

Please click here to see the Mechanical Inspector Areas and phone numbers.

Plumbing Inspection Codes
3000 - Ground Work
3010 - Rough In
3020 - Gas Piping
3030 - Sewer/Water Mains
3040 - Final

Please click here to see the Plumbing Inspector Areas and phone numbers.