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Professional Assistance

Information & Assistance

Information and Assistance / First Services is the starting point for obtaining information, determining alternatives, and arranging services for individuals age 60+ and their families in an eight-county area. For other human service professionals, First Service is the contact point for all referrals for any of Aging Partners programs. Our goal is to provide other professionals a quick, easy means to request services, consult, and coordinate. First Service is open from 9 a.m. to 4 p.m. on Monday, Tuesday, Thursday, and Friday for walk-in consultations or phone calls. To accommodate regular weekly training, the service is only available between 12:30 p.m. to 4 p.m. on Wednesdays.

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Counseling & Social Work

Counseling and Social Work furnishes intensive, temporary, professional assistance to address difficult changes, surmount personal obstacles, and resolve serious multiple-problem situations.

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Care Management

Care Management helps vulnerable elderly people remain in their homes. Care planning services begin with a comprehensive assessment of the elderly person's needs, abilities, circumstances, and support. From the assessment, a detailed plan for home care is developed. With the elderly person's permission and participation, the Aging Partners Personal & Family Services counselor arranges and coordinates the delivery of various in-home services. The elderly person's needs and care plan are reviewed regularly. Adjustments are made, as necessary, to maintain his or her safety and quality of life at home on a long-term basis.

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