2011 Media Releases

Date:

October 24, 2011

For More Information Contact:

Doug Luedtke, Public Works and Utilities, 402-441-7554

Terry Lowe, Information Services, 402-441-7113

---

Credit/Debit Payment Option Now Available At DSC

Development Services Center (DSC) officials today announced that residents can now pay their Lincoln Water System (LWS) and Lincoln Wastewater System (LWWS) bills with a credit or debit card through an self-service computer terminal near the DSC bill payment counter. Visa, Master Card and Discover Cards are accepted, and there is a $2 convenience fee for each transaction. The DSC is on the second floor of the County-City Building, 555 S. 10th St.

At the DSC, customers can epay their water and wastewater bills by following these steps:

• Enter the property address and click the "address search" tab.
• Click on the property address.
• Enter the PIN number found on the bottom-left corner of the billing statement, and click the "enter pin" tab.
• Click the "acct/detail/payment" tab.
• Click the "pay amount due" tab.
• Enter your credit card information and click the "process" tab to complete the transaction.

The epay credit/debit card option has been in place for LWS and LWWS customers using their personal computers since 2002. The self-service computer will help improve customer service by adding more options at the DSC office.

"We've had quite a few customers express a desire to pay their bills via credit or debit card while they're at the County-City Building," said Doug Luedtke, Assistant Business Manager for the Public Works and Utilities Department. "Instead of having to direct them downstairs to the ATM machine, they can now use our dedicated computer terminal to make their payment in a very efficient manner."

For more on City epay services, visit the City website at lincoln.ne.gov (keyword: epay).