Mayor Chris Beutler today will present the Mayor's Award of Excellence for November to Carrie Kimbrough, a Library Service Associate at Lincoln City Libraries. The award will be presented at the beginning of today's City Council meeting at 3 p.m. in the City Council Chambers, 555 S. 10th St. The monthly award recognizes City employees who consistently provide exemplary service and work that demonstrates personal commitment to the City.
Kimbrough has worked for the City since 2010. She was nominated by Library Coordinator Julie Beno in the categories of customer relations and valor for her quick actions to help save the life of a library customer.
On September 3, a customer was checking out an item when Kimbrough noticed that one side of his face was sagging. She also noticed that he used only one arm to look for his library card and seemed disoriented. After quick research on the signs of a stroke, Kimbrough confirmed that he had many symptoms. She called 911 and notified her supervisor. Emergency personnel took him to the hospital for treatment.
Another customer who witnessed the incident, later commended Kimbrough and the staff for handling the emergency situation with speed, care and compassion. And a few days after the incident, the man's brother and sister called to thank library staff for all that was done for him. They said he had a severe stroke and will be in rehabilitation for several months. The stroke victim lives alone, and his brother said he did not know what would have happened if he had not been in the library.
Beno wrote in her nomination, "We are proud of Carrie's initiative and action. She provides great library services each day, and we salute her for her particular actions on September third."
The other categories in which employees can be nominated are loss prevention, productivity and safety. Consideration also may be given to nominations that demonstrate self-initiated accomplishments or those completed outside of the nominee's job description. All City employees are eligible for the Mayor's Award of Excellence except for elected and appointed officials.
Individuals or teams can be nominated by supervisors, peers, subordinates and the general public. Nomination forms are available at lincoln.ne.gov (keyword: hr) or from department heads, employee bulletin boards or the Human Resources Department, which oversees the awards program. All nominations are considered by the Mayor's Award of Excellence Committee, which includes a representative with each union and a non-union representative appointed by the Mayor. Award winners receive a $50 gift certificate, a day off with pay and a plaque. All monthly winners and nominees are eligible to receive the annual award, which comes with a $250 gift certificate, two days off with pay and a plaque.