Route & Schedule Information
To get started riding StarTran, consult the routes & schedules. If you have additional questions regarding any of the routes, schedules, or services offered by StarTran you may call the StarTran Customer Service Office at (402) 476-1234 weekdays from 8:00 a.m. - 4:30 p.m. Operators are on hand to assist you in making your ride a pleasant and convenient one.
Exact Change
Please have exact change ready when you board the bus. (Drivers are not allowed to give change, handle or deposit fares.) For your convenience StarTran offers 31-consecutive-day passes and 20-ride passes.
Identifying Your Bus
Every StarTran Bus is marked beside the front door and above the windshield with a route number and name. If you should have any doubts or questions about the routes, please feel free to ask the bus driver.
StarTran Bus Stops
Most stops on every route are marked by a blue and green bus stop sign. However, for your convenience, StarTran buses will stop at all corners outside the downtown loop. Always arrive at your bus stop five minutes before the bus is scheduled to arrive so that you will not miss your bus. For passenger convenience, bus shelters are located at major boarding areas.
Passport Saver
StarTran rewards loyal passport users with the Passport Saver Program. Simply save your 31-Consecutive-Day passes for eleven consecutive months and get the twelfth pass FREE! For more information on this program or to get your Passport Saver holder, call StarTran today!
Passes
StarTran passes make your traveling even easier. The Passport saves you cash with unlimited trips each month for the rider. For your convenience, passes offering 20 rides are available for college students, elderly and disabled citizens. 20-ride passes are available for Adults & Jr./Sr. High Students.
StarTran passes are available at several locations including major banks, grocery stores and the StarTran office. For more information on passes, call (402) 476-1234.
Transfers
If you need to take more than one bus or make stops along the way, ask your StarTran driver for a transfer when paying your fare. (One transfer per fare.) Transfers are free and allow you to change buses without having to pay another fare. There are two types of transfers for your convenience:
- Regular -- lets you board a different bus to get to your final destination. This transfer is good for one hour or until the next connecting bus arrives.
- Stop Over -- lets you stop for one hour along your route and re-board the same bus, going the same direction.
Getting Off the Bus
In order to let the bus driver know when you want to get off the bus, just pull the bell cord or press the strip above your seat one block before you want to get off. This will alert the driver to stop at the next corner.
If you are not familiar with the area, ask the driver to let you know when you are approaching your destination.
Lost and Found
Please check your seat before leaving the bus and make sure you have all of your belongings. However, if you do leave something, you may call the StarTran Customer Service office at (402) 476-1234 between 8:00 a.m. and 4:30 p.m., Monday through Friday. Every attempt will be made to recover your lost item. Lost and found items can be picked up at 710 "J" Street. Items will be kept up to 15 days, so please pick up your items within that time.
Ride and Shop
Making a $5.00 minimum purchase at participating stores and receive a FREE bus ride. Ride and Shop Tickets are good from 10:00 a.m. to 4:00 p.m. Monday through Saturday.
Wheelchair Accessible Route Service
All of StarTran's regular bus routes are now wheelchair accessible.
Handi-Van Services
Disabled persons unable to use regular bus service may qualify/register for specially equipped StarTran Handi-Van at the League of Human Dignity, 1701 "P" Street, (402) 441-7871. Following registration, reservations for the StarTran Handi-Van may be made by calling the StarTran Dispatcher. Fare for the special door-to-door service is $2.50 each way. Special Transportation Services 20-ride and 31-consecutive-day passes may also be used.
Reduced Fares for Seniors & Disabled
Reduced bus fares on fixed route buses are available to senior citizens and disabled persons. By showing your bus driver a Medicare card, Senior Saver, or Go For Less photo I.D. card, you may ride the bus for only 60¢ or purchase a 20-ride pass for $12.00. I.D.'s can be obtained from the League of Human Dignity at 441-7871.
UNL / StarTran Transportation Program
This new program allows UNL students, faculty, and staff to ride all StarTran routes with a special bus pass issued by the University. Persons using this pass must also present a current UNL photo I.D. card when boarding the bus.
Employer Bus Program
StarTran has a program whereby employers may offer bus passes to their employees at the regular price or subsidize the passes as a fringe benefit for them. This is tax deductible for both employers and employees alike (Commuter Tax Benefit). The passes will be delivered to you each month and it's as easy as a phone call to StarTran, (402) 476-1234.
Courtesy Suggestions
- For the comfort of all passengers, smoking is not allowed on StarTran buses.
- As a matter of courtesy, if you are able, please give your seat to an elderly or disabled person.
- StarTran buses are your buses, so please take pride in them when riding by not littering or vandalizing.
- If you have any problems or suggestions, write to:
Customer Service, StarTran
710 "J" Street
Lincoln, NE 68508
or call us at: (402) 476-1234
Holidays
Buses do not operate on the following holidays:
- New Year's Day
- Memorial Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Christmas Day