24 Hour Emergency Service

24 Hour Emergency Services

The emergency Services program maintains a 24-hour ongoing crisis line. Day services are provided by two full-time staff; evening/weekend coverage is provided by responsive on-call staff. Although the catchment area for CMHCLC is Lancaster County, the Crisis Line often receives calls from other counties and other states. Face-to-face contact with an Emergency Services Worker (ESW) is available on a walk-in basis during office hours and by arrangement after hours.

• Services include:
  • crisis intervention
  • Information and referral services
  • consultations with other community agencies

  Initial consultations with CMHC outpatient program staff are typically coordinated by the ESW on duty. Outreach services are provided as requested by and coordinated with other community agencies. Emergency Services staff can provide educational presentations to groups and agencies

The Crisis Line and/or other Emergency Services components can be reached through the main agency phone number (441-7940).