Log into the Citizen Access page.
Click the Building tab to access the permits page.
The next screen will appear with a disclaimer. Please check the box and click on Continue Application button to move forward in the process.
Select a License from the drop down.
Select the type of permit. To check if address is within city limits use Lancaster County 3 and 8 Mile Map (If you need help with this process we have a document to walk you through the process upon request)
Fill in the address field’s street number and street name. For example, your address is 555 S 10th Street, Suite 203. You would only enter 555 for the street number and 10th for the street name. If you’re having trouble locating the address, use the percentage sign (%). For example, you live on Sioux street. You can enter it as Si% and select the Search button to pull the address.
Accela will pull the information in the other sections. If entered correctly the parcel number will auto fill. If you need to find the parcel number, it can be found on the County Assessor’s site.
The owners name will auto fill. If it doesn’t, use the County Assessor’s site to enter the information.
Choose select from account and the applicant information will autofill or verify that the correct licensed professional is listed.
Enter in a detail instruction for the permit. Include Owners name & contact number in description.
Enter the details for the project in the appropriate fields. Select Continue Application button.
Some projects may require documents. When you have questions about required plans, please call Plan Review at 402-441-7882. Convert the plans, impact fee applications, curb cuts, etc. into a PDF form and upload it to your permit by selecting Add. Select Continue Application button.
Locate the file needed and select Add again. If you select the wrong one, click Remove All.
Review your application for the correct information. Please make sure you have the correct contact information for your permit. Select Continue Application button.
Review preliminary fees, total fees will be displayed on the next screen. Select Continue Application button.
Review Amount to be charged and enter in payment information. Select Submit Payment button.
You will receive a record issuance notice once submitted. Your record number will start with the letter ‘M’.