This page will go over how to schedule an inspection using our IVR line
The inspection line is 402-441-5999. The IVR system is available 24 hours a day. If for any reason the IVR can’t complete your requested transaction, you may press 0 to be forwarded to a staff person during business hours.
To schedule an inspection, you need the following:
- A Permit Number
- The IVR Inspection Code for the Requested Inspection Type
- Pen and paper to write down your confirmation number
To hear a list of inspection codes through the IVR press the * key when prompted. You can also view them on this page.
Inspection Codes
Residential
|
| 100 |
Final |
| 105 |
Partial Final |
| 110 |
Firewall/DraftStop |
| 120 |
Foundation/Footing |
| 130 |
Foundation/Wall
|
| 140 |
Framing/Structural
|
| 150 |
Insulation
|
| 160 |
Sidewalk Inspection |
| |
| Commercial |
200
|
Building Final
|
220
|
Firewall/Draft Stop
|
230
|
Foundation/Footing |
240
|
Foundation/Wall |
250
|
Fire Prevention Final |
260
|
Framing/Structural
|
270
|
Insulation
|
295
|
Partial Final |
290
|
Temp Occupancy |
| |
| Approach Cut / Residential & Commercial Sidewalk |
400
|
Approach & Curb Cut Inspection |
410
|
Sidewalk Forms
|
420
|
Sidewalk Final
|
| |
Demolition
|
550
|
Excavation/Hole
|
560
|
Fence
|
570
|
Final
|
| |
Sign
|
600
|
Sign Footing
|
610
|
Sign Final
|
| |
Fire Sprinkler
|
700
|
Sprinkler & Standpipe
|
710
|
Reinspection
|
| |
Fire Alarm
|
730
|
Alarm System
|
| |
Fire Extinguishing
|
750
|
Extinguishing System
|
760
|
Reinspection
|
| |
Plumbing
|
1025
|
Gas Test
|
1045
|
Partial Final
|
1000
|
Rough In
|
1010
|
Ground Work
|
1020
|
Gas Piping
|
1030
|
Sewer/ Water Mains
|
1040
|
Final
|
1050
|
Hydronic Rough In
|
1060
|
Hydronic Final
|
| |
Mechanical
|
1100
|
Rough In
|
1110
|
Ground Work
|
1130
|
Duct/Flue
|
1120
|
Gas Piping
|
1150
|
Final
|
1140
|
Mech/Elec Final
|
1125
|
Gas Test
|
1155
|
Partial Final
|
| |
Electrical
|
1295
|
Partial Final
|
1240
|
Temporary
|
1220
|
Rough In
|
1230
|
Service
|
1200
|
Final
|
The IVR is available 24 hours a day. To obtain an inspection for the same day, you must complete the inspection request prior to 7:30 AM.
To reschedule or cancel a same-day inspection you must complete your request no later than 7:30 AM.
- You can't schedule an inspection on your permit unless it has been issued.
- If your permit has any unpaid fees, no inspections can be requested until those fees are paid.
- Limited status permits will not allow inspections to be scheduled until it is in an Issued status.
- If the requested inspection has already been approved you cannot request additional inspections of the same inspection type.
- Dial the inspection line: 402-441-5999.
- The initial greeting and main menu will play.
- Select 1 to schedule an inspection
- Enter the digits corresponding with the letters and Numbers of your permit number followed by the # key. (For assistance press the * key.) Example: B1700000 would be 21700000#
- Enter your IVR inspection code followed by the # key
- Select a day for your inspection (use 1-5 to choose one of the next five working days)
- Select a time of day for your inspection (1=anytime, 2=A.M., 3=P.M.)
- Leave a message for the inspector if you need to convey more information than you already entered (1=leave a message; 2=don’t leave a message)
- To hear your confirmation number and hang up, press 1; to schedule another inspection on the same permit, press 2; to schedule an inspection on a different permit, press 3.
You can also schedule an inspection with SelecTXT by Texting "Hello" to 888-405-9508 or visit Citizen Access.