Reduce the Risk
Responding properly to a sanitary sewer backup can minimize negative health effects and property damage.
Determine if the backup is localized to your home or is being experienced throughout the neighborhood by talking to your neighbors. If the backup is being experienced throughout the neighborhood contact Lincoln Wastewater System immediately (402-441-7961). If the problem is in your lateral line, contact a plumber.
Contact your insurance provider to confirm whether or not your homeowner’s or renter’s insurance policy will cover damages related to sewage backups. Consider adding additional coverage if it is not currently in your insurance policy. (TIP: take photographs of the spill and damages to take an inventory of losses)
You should hire a professional water damage or restoration company if:
Sewage spills can contain bacteria, fungi, parasites, and viruses that can cause serious illness or disease. Unless you are wearing appropriate safety gear, do not enter contaminated areas. Toxic, flammable, asphyxiating or even explosive gases including methane and hydrogen sulfide may be present.
Hard-surfaced furniture, dishes, plastic items
Clothing, sheets, towels, blankets and similar bedding may also be salvageable by thorough cleaning.
Porous material (cardboard, paper, books, cloth) upholstered furniture, mattresses, stuffed animals. These materials can become reservoirs for the growth of microorganisms.