Help & FAQ's

This is not an emergency response system. If you have an emergency please call 911.

Reviewing previous service request

There are two different ways to find your submitted service request(s).

  1. A list of all your requests that have been submitted with follow up can be viewed after signing into MyInterLinc. From the search page click the "View All Actions" button that appears once you are logged in. A list of service requests is displayed in date order.
  2. If you want to just review a single service request you will need to have it's Tracking Number and Access Key. Once you submit that information on the search screen you will be taken to a brief description screen.

You can view anything that is not in "Legal Hold" status by clicking the "View" button next to the request. Clicking the button will display the information you submitted, each department that is involved with it, and the status of each department. A "View Document(s)" button will appear if there are any electronic documents that were attached by the department. Clicking the "View Document(s)" button will display a list of the linked documents that can be viewed. To view a document you must click the "View" button which will prompt you to open or save the document. Opening it will launch the document in your default viewer.