What is the Process?
Complaint calls/e-mails are taken regarding the repair of City sidewalks adjacent to City streets. Once we receive a complaint, an inspector will look at the address in question within 2 months of receiving the complaint. The inspector will determine at that time whether the sidewalk in question meets the repair criteria. If it does, the property owner will be contacted and will have 2 options: wait for the City to repair the walk or repair it yourself and have the City reimburse you. If it does not meet criteria, repairs will not be started until which time they do meet the minimum criteria.
Repair Criteria: separations/defects greater than 2"
Reimbursement Process: Sections or areas of sidewalk which meet the criteria for repair must be marked by the sidewalk section prior to repairing any sidewalk. The property owner or contractor must obtain a no-fee sidewalk repair permit through the Engineering Services office. For sidewalk sections removed, the sidewalk section must inspect forms and sub grade previous to the placement of concrete. The property owner must make their own arrangements with the contractor to have the work completed and must pay the contractor.
A copy of the bill or invoice must be submitted to the sidewalk section for reimbursement. A follow-up inspection to verify that the work is completed is done after the invoice is received. The maximum reimbursement is up to $2.50 per square foot for mud jacking and $3.50 per square foot for replacement. Reimbursement make take 6 - 8 weeks after the invoice copy is received.