Public Works and Utilities FAQ

If you have a question, please call us at 402-441-7548 or e-mail us at

Where is the Public Works & Utilities Department located?

The Public Works & Utilities Department is one of the largest city departments. It is made up of many divisions, which are spread throughout the City.

Water Business & Administration Office
555 South 10th Street, 2nd Floor, Lincoln, NE 68508
Engineering Services / Street Maintenance / Traffic Engineering / Technology Services
901/949 West Bond Street, Lincoln, NE 68521
710 "J" Street, Lincoln, NE 68508
Solid Waste Management
5101 N. 48th Street, Lincoln, NE 68504
6001 Bluff Road, Lincoln, NE 68517
Wastewater Operations
2400 Theresa Street, Lincoln, NE 68521
Watershed Management
949 West Bond Street, Suite 200, Lincoln, NE 68521
555 South 10th Street, Suite 203, Lincoln, NE 68508
Water Production & Distribution
2021 North 27th Street, Lincoln, NE 68521

What divisions make up Public Works & Utilities?

Business Office
Administrative duties of Public Works & Utilities; Water & Sewer Billing Operations.
Engineering Services
Designs and oversees the construction of storm sewers, water mains, sanitary sewers and street improvement projects; Provides a safe and efficient street system which is compatible with present and future land uses; Maintains streets, storm sewers and public drainage ways and is responsible for snow removal and other maintenance functions.
Solid Waste Management
Provides a full range of integrated solid waste management services in Lincoln and Lancaster County, ranging from source reduction to recycling and disposal.
Is a city-owned bus system which provides city wide transportation to the residents of Lincoln and Handi-Van services and coordinates a brokerage program for elderly and handicapped patrons.
Technology Services
Supports technology used to meet resource and operational challenges faced by the department.
Water Production & Distribution
Responsible for the production and treatment of the City's water supply according to EPA Standards. Maintains all pumping station equipment and distribution lines.
Wastewater Operations
Operates two water resource recovery facilities – the Theresa Street facility located near 27th & Theresa and the Northeast facility located near 70th & Cornhusker
Watershed Management
Encourages sustainable growth by upholding responsible standards that maximize safety, minimize flood damage and conserve natural resources.

How can I reach the Public Works & Utilities Department?

You may call us at 402-441-7548, or for individual division and section phone numbers, please see the Public Works and Utilities telephone directory . You may also email us at, or submit services requests online using the UPLNK App.