Inspections

This page gives you options for scheduling inspections. If you have further questions, please contact us at 402-441-7521 or email us at bldgsafe@lincoln.ne.gov. For quicker scheduling the numbers are as follows: 24 hr. Inspection Line: 402-441-5999 or SelecTxt: 888-405-9508.

What to Know Before Scheduling

• The IVR Line, SelecTxt and Citizen Access are available 24 hours a day.
• Our office hours are 8 AM – 4:30 PM Monday - Friday excluding Federal Holidays.
• Have your Permit Number ready.
• To cancel, reschedule or schedule a same day inspection the request must be submitted prior to 7:30 AM.
• A permit has to be Issued before an inspection can be scheduled on that permit.
• An inspection cannot be scheduled on a permit that still has fees due.
• If the requested inspection has already been approved for a permit, you cannot request additional inspections of the same inspection type on that permit.

Scheduling Options

IVR Line

1. Dial the inspection line: 402-441-5999.
2. The initial greeting and main menu will play.
3. Select 1 to schedule an inspection.
4. Enter the digits corresponding with the letters and Numbers of your permit number followed by the # key. (For assistance press the * key.) Example: B1700000 would be 21700000#.
5. Enter your IVR inspection code followed by the # key. (For a list of inspection codes press the * key.)
6. Select a day for your inspection.
7. Select a time of day for your inspection.
8. Leave a message for the inspector if you need to convey more information than you already entered.
9. To hear your confirmation number and hang up, press 1; to schedule another inspection on the same permit, press 2; to schedule an inspection on a different permit, press 3.

SelecTxt

You can schedule an inspection with SelecTxt by texting 'Hello' to 888-405-9508. To opt out of SelecTxt text 'Stop' to 888-405-9508. To opt back into SelecTxt text 'Start' to 888-405-9508.

Citizen Access

You can schedule an inspection by logging into your Citizen Access account. Once logged in, navigate to Building>Schedule an inspection. Search for the permit number or address you would like to schedule the inspection for. The default search timeframe is 2 years. You will need to remove the start date if the permit was opened before then. For more information see our Citizen Access Information page.

Contact Us

You can contact us by phone at 402-441-7521 or by email at bldgsafe@lincoln.ne.gov.