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You Are Here : Home / City Information/ Departments / Transportation and Utilities / StarTran / StarTran Policies and Rules

StarTran Policies and Rules

 Bus Passenger Behavior Policy

Failure to comply with the behavioral policy expectations below may result in appropriate legal and/or disciplinary actions, including suspension from utilization of StarTran services.

 StarTran Reasonable Modification Procedures

StarTran is required to make reasonable modifications or accommodations to policies, practices and procedures to ensure individuals with disabilities have equal access to its transit programs and services.

 Title VI and ADA Complaint Process

Information on how to file a Title VI or an ADA Complaint and the process that is followed to investigate and respond.

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