The public is encouraged to complete an online survey on cable television and Internet services at lincoln.ne.gov (keyword: cable). The survey is part of a periodic performance evaluation of Charter/Spectrum (Charter), Windstream and Allo by the Telecommunications/Cable Television Advisory Board and the cable franchise renewal process with Charter. The online survey will be available online through January 7, 2019. Starting Monday, December 17, paper copies will be available at all Lincoln City Library locations.
The Board held a public hearing on the quality of services provided by the City's three cable television franchisees in September and accepted online comments at that time. The City is working with CBG Communications, Inc. on the performance evaluation as well as a community needs assessment related to the Charter franchise renewal. That firm conducted a random-sample telephone survey this fall. The City also conducted several needs assessment meetings to discuss Lincoln's three education and government access channels (LNKTV City, LNKTV Health and LNKTV Education). A meeting of current and potential public access channel users is being organized for January.
The Board expects to complete its report for the Mayor in March, and CBG expects to complete its needs assessment report in the spring. The current cable franchise agreement with Charter expires in November 2020.
Questions and comments for the Board can be sent in the following ways:
Members of the Telecommunications/Cable Television Advisory Board are appointed by the Mayor and approved by the City Council. The board advises the Mayor and City Council on general telecommunication policy issues, including those related to cable television and broadband. The 11-member board meets quarterly, and all meetings are open to the public. More information on the board is available at lincoln.ne.gov (keyword: cable).