The VANLNK microtransit app allows you to book on-demand transportation within the City of Lincoln. Get on board with StarTran!
VANLNK is an on-demand transportation service from StarTran. StarTran's fleet of VANLNK vehicles are smaller than a regular bus, and provide door-to-door service for customers scheduling trips through a smartphone app. Customers may select any local pickup and destination location, and a VANLNK vehicle will be dispatched for same-day service.
VANLNK provides door-to-door service for customers using a smartphone app to schedule and pay for trips. Departures and destinations may be from anywhere within Lincoln city limits.
VANLNK is a shared ride service, meaning trips are planned using software that optimizes the route for all current users on the schedule. If other customers have trips planned in the same general area, you may share the vehicle for part or all of your ride and make a few stops along the way.
All vehicles are lift or ramp accessible.
(must pay by debit/credit through the app)
Mon – Fri: 7:00 a.m. to 2:00 p.m. and 4:00 p.m. to 8:30 p.m.
Sat: 7:00 a.m. to 6:45 p.m.
Sun: no service
Search for the keyword “VANLNK” in the app store. Android and IOS apps are available.
You must book a trip through the VANLNK application. With the app open, select “Where to?” and enter your pickup and destination locations. You may set shortcuts for frequently used locations, use your current location determined by geolocation services on your device, or place a pin on a map. After you set your trip options and review the details, select "SCHEDULE RIDE" to confirm and pay.
No, only same-day bookings accepted (i.e., it must be the day you want to book for).
Trips should be canceled through the VANLNK application. A "Cancel Ride" button will be available under your scheduled trip. Your credit or debit card will not be charged until the trip is completed.
All major credit or debit cards are accepted.
Yes, you can use VANLNK to connect to other transit services. If you are traveling to and from a destination, you can also use this service to complete one of the two trips, while using StarTran’s fixed route service to complete the other trip.
This service is based on the availability of vehicles. The app will tell you how long you will need to wait for a ride. This wait time will vary depending on the time of day.
Only two passengers will be allowed per trip at this time in order to maintain the current social distancing requirements.
Service animals are allowed on vehicles. Non-service animals must be in a pet carrier.
StarTran on-demand service does not provide child safety seats. If you are traveling with a child you are required to provide and secure your own car seat.
Customers are permitted to bring packages on board the van, but they should be limited in size and number so that the items can be stored safely under the seat or on your lap and the lap of your companion. Packages may not block the aisles.
If you have questions, please call 402-476-1234.