Tips for Easy Riding

Route & Schedule Information

To get started riding StarTran, try our online trip planner or consult the routes & schedules. If you have additional questions regarding any of the routes, schedules, or services offered by StarTran you may call the StarTran Customer Service Office at 402-476-1234 weekdays from 8 a.m. to 4:30 p.m. Operators are on hand to assist you in making your ride a pleasant and convenient one.

Related: StarTran Trip Planner Video: Planning Your Ride


StarTran passes make your traveling even easier! Passes may be purchased from a mobile device using the Token Transit app, in person at the StarTran office and several outlet locations, or by mail order. For more information on passes, visit the Passes and Fares page or call 402-476-1234.

Related: Passes and Fares

Save money and avoid the inconvenience of a cash fare with a StarTran pass.

Be Ready When Your Bus Arrives

If you are paying your fare with cash, please have exact change ready when you board the bus. Bus operators are not allowed to give change, handle or deposit fares. If you do not have exact change, a change card will be issued which can be utilized on your next trip. This change card cannot be exchanged for cash. For your convenience StarTran offers 31-consecutive-day passes and 20-ride passes.

Please have exact change ready if you are paying with cash

If you are using a digital pass, be sure to load your pass on your smartphone prior to boarding your bus. Wait until the bus approaches the stop before activating your pass.

StarTran Bus Stops

Bus Stop Sign Example

All bus stops on every route are marked by a blue and green bus stop sign. For passenger convenience, bus shelters are located at major boarding areas.

Buses will only stop at a bus stop if there are riders waiting to board or a passenger on the bus has requested a stop.

For your safety, buses will not load or unload in a construction zone (i.e. barricades, orange cones, barrels, fence, tape, piles of dirt, holes, etc.). In a construction area, loading and unloading will be at the next designated stop before or after the construction zone.

Identifying Your Bus

Every StarTran bus is marked beside the front door and above the windshield with a route number and name. If you should have any doubts or questions about the routes, please feel free to ask the bus operator.

Markings above the windshield and beside the door identify each bus. Bus stops are marked by a sign.

Getting On the Bus

Arrive at your stop at least five to ten minutes early, and stand near your bus stop when you see the bus approaching. Buses will only stop at a bus stop if there are riders waiting to board or a passenger on the bus has requested a stop.

Some stops are served by multiple routes. Be sure to board the correct bus by confirming the route number on the LED sign on the front of the bus.

When the bus arrives at your stop, please wait for any passengers to exit before entering through the front door of the bus. From there, just pay your fare and find your seat. If no seats are available, you're welcome to stand and hold on to a nearby rail for safety.

Video: Riding With StarTran


If you need to take more than one bus to get to your destination, ask your StarTran bus operator for a transfer when paying your fare. Transfers are free and allow you to change buses without having to pay another fare. One free transfer is allowed per paid fare.

A transfer allows you to board a different bus going in the same direction as if it were the first bus you boarded. The transfer is good for one hour or until the next connecting bus arrives.

Getting Off the Bus

Upcoming stops will be announced over the loudspeaker and scroll across the LED sign at the front of the bus. When you see your stop approaching, pull the cord along the top of the windows or press a red "stop" button near you. This will alert the bus operator to let you off at the next stop. If you are not familiar with the area, ask the bus operator to let you know when you are approaching your destination.

On newer buses, the rear door will automatically open for you to exit. On older buses with handles perpendicular to the ground, push the door open to exit when the light above the door turns green. You may also exit through the front door of the bus.

Traffic does NOT stop for the bus, so when you get off the bus you need to wait on the corner for the bus to pass and check all directions for traffic before crossing the street.

Video: Riding With StarTran

Lost and Found

Please check your seat before exiting the bus and make sure you have all of your belongings. StarTran is not responsible for lost or stolen items. However, if you do leave something, you may call the StarTran Customer Service Office at 402-476-1234 between 8 a.m. and 4:30 p.m. Every attempt will be made to recover your lost item. Lost and found items can be picked up at 710 “J” Street. Items will be kept up to 15 days, so please be sure and pick up your items within that time.

Wheelchair Accessible Route Service

All of StarTran's regular bus routes are wheelchair accessible.

Paratransit Services

Disabled persons unable to use regular bus service may qualify/register for specially equipped StarTran Paratransit at the League of Human Dignity, 1701 "P" Street, 402-441-7871. Following registration, reservations for Paratransit may be made by calling the StarTran Dispatcher. Fare for the special door-to-door service is $2.50 each way. Special Transportation Services 20-ride and 31-consecutive-day passes may also be used.

Related: Paratransit Program Video: Riding With Paratransit

Paratransit Van

Reduced Fares for Seniors & Disabled

Reduced bus fares on fixed route buses are available to senior citizens (62 and older) and disabled persons. By showing your bus operator a Medicare Card, Senior Saver, Go For Less Photo ID card or State ID/Driver's License you may ride the bus for only 60¢ or purchase a 20-ride pass for $16. This reduced fare program is applicable all day, during peak and non-peak bus service hours. IDs can be obtained from the League of Human Dignity at 402-441-7871.

UNL / StarTran Transportation Program

This program allows UNL students, faculty, and staff to ride any StarTran regular, fixed route service with a special bus pass issued by the University. Persons using this pass must also present a current UNL photo ID card when boarding the bus.

Related: StarTran UNL Routes Related: UNL Campus Bus Service

Courtesy Suggestions

  • For the comfort of all passengers, smoking is not allowed on StarTran buses or at bus stops.
  • As a matter of courtesy, if you are able, please give your seat to an elderly or disabled person.
  • StarTran buses are your buses, so please take pride in them when riding by not littering or vandalizing.

Related: Bus Passenger Rules

If you have any problems or suggestions, please contact us at:

Mailing Address:
Customer Service, StarTran
710 “J” Street
Lincoln, NE 68508


Buses do not operate on the following holidays:

  • New Year's Day
  • Memorial Day
  • Juneteenth
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day