Utility Bill Financial Assistance Resources

We understand unplanned hardships can make it challenging to pay your utility bills. There are options and services to help.

Payment Arrangements

If there’s a chance you may get behind on your Water and Wastewater bill, we want to help before the circumstances become critical. Please contact a Customer Service representative to discuss your options at 402-441-7533.

Agencies Offering Assistance

Foundation for Lincoln Public Schools (LPS) Family Resources (For LPS Parents Only)

The Foundation works to ensure that students never have to settle because they don’t have the funds or access they need to grow. From providing emergency support to expanding your knowledge of education in Lincoln, they offer a spectrum of resources for families.

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Aging Partners

Aging Partners plans, coordinates and advocates for older people in our eight-county area. Their mission is to enhance daily living, expand personal choices and educate the community to ensure the independence and full life of the people they serve.

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Nebraska Department of Health and Human Services (DHHS)

Low Income Household Water Assistance Program (LIHWAP)

The Low Income Household Water Assistance Program (LIHWAP) helps low-income households with water utility services (drinking water or wastewater) costs, including deposits, reconnect fees, standard charges, standard fees, and taxes included in the household's water utility services bill.

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iServe Nebraska

iServe Nebraska is a convenient new way for Nebraskans to apply to get help with food, utilities, healthcare, childcare, and other essential needs.

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