The public is advised to be aware of scam phone calls from an individual posing as a representative of Lincoln Water System (LWS). LWS received a report Wednesday of a person contacting customers and threatening to shut off services if they do not provide their credit card information.
LWS does not contact customers requesting credit card information.
LWS advises all customers who receive similar calls to call the Lincoln Police Department's non-emergency number at 402-441-6000 immediately and the LWS customer service line at 402-441-7551 during normal office hours (7:30 a.m to 4:30 p.m. Monday through Friday). Those who have given out credit card information should also call their credit card company.