Mayor Chris Beutler today presented the Mayor's Award of Excellence for April to Robyn Cruse-Miller of the Lincoln Water System, a division of the Public Works Department. The monthly award recognizes City employees who consistently provide exemplary service and work that demonstrates personal commitment to the City. The award was presented at the beginning of today's City Council meeting.
Cruse-Miller has worked for the City since 1988. Utilities Service Manager Dave Thurber nominated her in the category of loss prevention. Cruse-Miller supervises six Office Specialists who work either at the Service Center in Lincoln or at the Ashland Water Treatment Plant. Thurber said Cruse-Miller is always striving to make sure they have the resources they need to work in a safe and efficient environment.
An example of her work is the action Cruse-Miller took when she noticed that the noise level in the open work space at the Service Center was interfering with customer calls. She found that surplus modular furniture was available at the Municipal Service Center and thought it could be used to provide a cost-effective solution. After getting the support of management, she coordinated with other City staff and a local office furniture distributer on installation. Cruse-Miller assisted with the installation on a City holiday to reduce the impact on daily operations.
New furniture would have cost about $9,000. Thurber said Cruse-Miller's vision benefitted the City through cost savings and by maintaining an efficient workplace.
The other categories in which employees can be nominated are valor, productivity, customer relations and safety. Consideration also may be given to nominations that demonstrate self-initiated accomplishments or those completed outside of the nominee's job description. All City employees are eligible for the Mayor's Award of Excellence except for elected and appointed officials.
Individuals or teams can be nominated by supervisors, peers, subordinates and the general public. Nomination forms are available at lincoln.ne.gov (keyword: personnel) or from department heads, employee bulletin boards or the Personnel Department, which oversees the awards program.
All nominations are considered by the Mayor's Award of Excellence Committee, which includes a representative with each union and a non-union representative appointed by the Mayor. Award winners receive a $50 gift certificate, a day off with pay and a plaque. All monthly winners and nominees are eligible to receive the annual award, which comes with a $250 gift certificate, two days off with pay and a plaque.