Customers should check their junk email folder or spam filter. To ensure delivery of future bill notifications, please add firstname.lastname@example.org to your address book, to the allowed list of addresses in your spam filter, or ask your company's IT group to allow this address to pass through any filtering software.
Customers may double-check which email address is registered with their MyInterLinc account. Go to lincoln.ne.gov, select Log In to MyInterlinc and enter your usename and password to log in. Once logged in, select "Edit Your Profile." The "Citizen Profile" page will open, and your account details, including your registered email address will be listed. If you need to update the information, click "Edit Profile," make the necessary changes, then click "Update Profile" to save the changes.
Past due accounts that are subject to disconnect are automatically removed from paperless billing and will begin receiving paper bills instead. Accounts that have been removed from paperless billing may enroll again once the account is paid in full. Go to
for instructions on how to sign up for paperless billing.