Make a Water and Wastewater Payment

Please select an option below:

Online Payments

VISA, Discover or MasterCard are accepted.

Make a One-Time Online Payment No registration or enrollment required.

Step 1. Find PIN Listed on Water and Wastewater Bill

Where do I find this?  (JPG, 120KB)

Step 2. Pay With PIN


Follow the directions to pay your bill. A green checkmark will appear when your payment is approved.

Step-By-Step Instructions (PDF, 880KB)

Sign Up for Paperless Billing Go paperless and receive a bill reminder via email.

Step 1. Find Account Number and PIN Listed on Water and Wastewater Bill

Where do I find this?  (JPG, 120KB)

Step 2. Create a MyInterLinc Account

Create a MyInterLinc account then continue to Step 3.

Already have an account? Skip to Step 3.

Create an Account Now Step-By-Step Instructions (PDF, 534KB)

Step 3. Connect Water Account to MyInterLinc Profile

Go to the Water/Wastewater Lookup and Payment page. Under Option 1, log in with your MyInterLinc username and password, and follow the steps to connect your account.

Log In Now Step-By-Step Instructions (PDF, 378KB)

Step 4. Pay Bill

Once signed up, customers will receive their next bill reminder via email. This email will have a "Pay Now" link that will go to the customer's current bill with no login required.

Customers may also log into their MyInterLinc account to pay their current bill and access their account history.

Log In Now Step-By-Step Instructions (PDF, 706KB)

Past due accounts that are subject to disconnect must be paid in full to sign up for paperless billing. By enrolling in paperless billing, you are agreeing to receive notification of your water and wastewater bill via email and to pay your bill online using your credit card. No paper bill will be sent.

Automatic Payments

Sign up for Automatic Payments to automatically withdraw funds from your bank account to pay your water and wastewater bill.

Start Automatic Payments

  1. Download and fill out the Automatic Bank Pay(PDF, 84KB) form
  2. Attach a VOIDED check
  3. Mail both to:

    Lincoln Water/Wastewater Business Office
    Attn: Cashier
    555 S 10th Street, Ste. 203
    Lincoln NE 68508

Automatic Payments are only accepted when accounts are paid in full. Accounts not paid in full may use the One-Time Online Payment option, pay by mail or pay in person.

Update Automatic Payments Moving? Update your account number now.

Lincoln Water and Wastewater account numbers reside with the physical address. If you move, your account number will change with the new address.

  • If you are using Automatic Payments, please complete the steps in the Start Automatic Payments section, above, to update your account number and assure proper credit.
  • If you submit your payment via your bank’s bill pay system, please contact your bank to update the Lincoln Water and Wastewater account number to assure proper credit.

Stop Automatic Payments

To stop Automatic Payments, please fill out the Customer Authorization to Stop Automatic Payments(PDF, 94KB), and mail the completed form to:

Lincoln Water/Wastewater Business Office
Attn: Cashier
555 South 10th Street, Ste. 203
Lincoln NE 68508

Sign Up for “2 for Trees” to be added to your Automatic Payments

Pay By Mail or In Person

Pay By Mail

Please mail all payments, accompanied with your payment stub, to:

Lincoln Water and Wastewater Payment Processing
P.O. Box 87102
Lincoln, NE 68501

Pay In Person

Walk into the Water and Wastewater Business Office located inside the Development Services Center on the second floor at the City/County building.

Lincoln Water and Wastewater Business Office
555 South 10th Street, Ste. 203
Lincoln, NE 68508

Customer parking is available just north of the City/County Building between South 9th and South 10th streets and Rosa Parks Way. Customers can pick up validated parking tickets at the front desk.

Drop Box

For your convenience, drop boxes are located at the following locations:

City/County Building, west side drive through
555 South 10th Street
Lincoln, NE 68508

Show on map

Lincoln Water System front entrance
2021 North 27th Street
Lincoln, NE 68503

Show on map

Please note: Using the drop box will delay posting. Past Due Accounts that are "Subject to Disconnect" must pay in person or online.