Make a Water and Wastewater Payment

Please select an option below:

Online Payments

Pay online with a credit card (VISA, Discover, MasterCard) or bank account.

Quick Pay Make a one-time payment. No registration required.

Check (bank pay) payments take seven to 14 business days to process.

Sign Up for Paperless Billing or Automatic Payments Set up an account online.

Check (bank pay) payments take seven to 14 business days to process.

Note

Accounts must be paid in full to sign up for automatic payments. If your account has a balance, please make a one-time payment using the Quick Pay option, pay by mail or pay in person prior to setting up automatic payments.

Past due accounts that are subject to disconnect must be paid in full to sign up for paperless billing. By enrolling in paperless billing, you are agreeing to receive notification of your water and wastewater bill via email and to pay your bill online using your credit card or bank account. No paper bill will be sent.

Pay By Mail or In Person

Pay By Mail

Please mail all payments, accompanied with your payment stub, to:

Lincoln Water and Wastewater Payment Processing
P.O. Box 87102
Lincoln, NE 68501

Pay In Person

Walk into the Water and Wastewater Business Office located inside the Development Services Center on the second floor at the City/County building.

Lincoln Water and Wastewater Business Office
555 South 10th Street, Ste. 203
Lincoln, NE 68508

Customer parking is available just north of the City/County Building between South 9th and South 10th streets and Rosa Parks Way. Customers can pick up validated parking tickets at the front desk.

Drop Box

For your convenience, drop boxes are located at the following locations:

City/County Building, west side drive through
555 South 10th Street
Lincoln, NE 68508

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Lincoln Water System front entrance
2021 North 27th Street
Lincoln, NE 68503

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Please note: Using the drop box will delay posting. Past Due Accounts that are "Subject to Disconnect" must pay in person or online.

More Information

Customer Service

555 S 10th St, Ste 203
Lincoln, NE, 68508

Phone

Customer Service/Start and Stop Service
402-441-7551

Collections/Past Due
402-441-7533

Permits/New Taps
402-441-7534

Fax
402-441-7765

Hours

7:30-4:30 Mon-Fri

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